Thank you Gord Turner and CareLink Advantage! CareLink Advantage was such a Godsend to our family. We had it for just over 2 years until our Mom’s passing. It brought us peace of mind with our Mom who wanted nothing more but to stay living in her home of 70 years, despite having dementia. With the various sensors and the cameras on the exterior doors, we knew Mom was safe. With the app and alerts, it added that extra monitoring needed in addition to the caregivers and family members visiting throughout the day. Because of CareLink we didn’t need to have people 24/7 in the house, which was important to Mom for her to have her privacy. More importantly, it meant Mom didn’t have to be moved to a care facility. Even during her final weeks of illness, when a family member was always in the house with her, the CareLink sensors and cameras continued to help us with monitoring.
Gord, you provided such excellent service. Always available for questions and so helpful and kind. The work you do is so important! Thank you! As a family we are truly grateful and highly recommend the service. We wouldn’t hesitate to use it again if the need arises. It was invaluable to us.
Thanks very much for all your help with this great system. Without it we would not have been able to keep my Mom in her home.
My only regret is that we didn’t have the CLA system sooner. We really could have used the help that the CLA provided a few years earlier. After the pilot project finished, we continued with CLA because we found the system so valuable and worthwhile. Unfortunately, Mom reached the point where her short term memory was so poor that she physically needed someone with her and is now in a long term care facility.
We all want to thank you for your support and assistance in keeping mom in her home as long as possible. CareLink Advantage allowed Mom to remain safely in her own home for an additional 15 months, well beyond our expectations of where everyone thought she would need to move into a Long Term Care Facility. The service and response from you was much appreciated as you understood the importance to ensure mom’s health and safety.
The CareLink Advantage System allowed my mother who is in her 90’s to live in her own home for another 4 years before having to move to a special care home. Even though I live in another province, this system allowed me to check on my mother regularly. I would highly recommend CareLink Advantage.
I am writing to record a note of appreciation for the great service that we received from CareLink Advantage for keeping a watchful eye over my elderly father. My dad lives in a semi-autonomous senior residence. I travel a lot and worry that he could have a mishap when he is alone. Thanks to CareLink Advantage, I am able to keep an eye on him through my smartphone or PC and I receive alerts triggered by any unusual event or by a door left open too long. It gives me peace of mind.
At times, I’ve had to reach out to CareLink Advantage for help and never had to wait for a response. The support is reassuring and excellent. I recommend CareLink Advantage without hesitation to anyone who needs to be reassured of the wellbeing of an ageing loved one when they’re alone.
The system is everything you said it would be. The best feature by far, are the cameras. I did not expect that. At the start, the main attraction for the cameras was to identify where our Mom had fallen – so an emergency response feature. However, as you had indicated, the real benefit was going to be “comfort” and peace of mind. I view the cameras regularly, mostly as means of just touching base. From movements I can tell if Mom is happy or sad. It cuts the heart to see that she spends so much time on the couch, alone. So, that activates more phone calls, more visits. It’s stuff you are not aware of unless you see it for yourself. On your advice, I also watch for smoothness in here gait. I see the video clips of Mom going to the fridge in the middle of the night, almost like clockwork. I look for how Mom’s body language was with her – is she comfortable or nervous? In today’s world, trust is not something you can just assume, so seeing a healthy interaction was comforting.
Overall, the system vastly exceeds my expectations.
For the life of me, I do not understand why the Ontario government does not cover or at least subsidize the cost of systems like this. There are so many families who need it. Without it, my Mother would not be able to remain in her own home.
With a sudden turn in my mother’s dementia and the urge to start wandering, CareLink Advantage came into play so that she was able to stay in her assisted living facility for many more months than expected. She was about to be asked to leave if the family could not assure staff that she was not going to wander between the hours of 8:00 p.m. and 7:00 a.m. Staff of CareLink Advantage were genuinely concerned and with their quick actions and excellent service monitors were installed immediately within days. Alerts sent to my phone and computer were very handy and the software was easy to use and understand. We were fortunate to have this service subsidized by government services until she could be placed into a secured care facility. CareLink Advantage took the stress out of worrying and family was able to go back to relaxed evenings and regular routines.
The best was the medical stand. My mom insisted that she was always taking her medicine, but the emails proved otherwise, which I thought was the case as she would have extra days in the pack or skip taking them once and take them all at the same time. The other was the camera in the kitchen as I would take her grocery shopping, but she would not be using the items she purchased. This could be seen when they were left on the counter or in that she was seldom even in the kitchen. When I visited she had lots of food left.
I love the cameras and the notifications. It is helping all of us a lot. My sister out of town loves it. Mom really likes the medication compliance stand. When she used to forget to take her medications she would take a double dose to catch up. Now when she forgets it, the system calls her right away and she no longer truly forgets it and does not have to take double doses.
I am so happy with CareLink Advantage. You have made things so easy and simple and so non-invasive for my mom and us as a family. There is nothing that I would change about it and there is nothing I don’t like about it. I really don’t know how I could get along without it now. Mom seems relieved that I am “peeking at her” as she calls it…lol…and it’s such a relief to be able to check on her whenever I want. Before I had CareLink Advantage, I was making trips up to mom’s frequently to check on her when she didn’t answer the phone, especially at night! Now I just go online, and check and she is usually turned away from the phone and doesn’t hear it. I always worried about someone getting in the house at night, even though the door was locked. Now the alarm rings if anyone goes in after a certain time at night. Such peace of mind! I really don’t think mom could still be at home without CareLink Advantage…it has become a very important part of her care. I hope more people will be able to have access to it.
Peace of mind, theirs and yours.
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